Business Process Management (BPM)

The top 6 reasons to use our BPM system

Make work processes more efficient

The more complex they are, the more difficult it is to control business processes. Sometimes, however, there are simple processes that simply take too much time. windream Business Process Management (BPM) makes it easier and faster. The individually configurable workplace allows editors and workflow designers alike to adapt the entire system exactly to the company’s specific requirements. With the ability to accurately map and fully automate real business processes on a virtual level, windream BPM supports companies in the time-saving handling of daily recurring processes. The different workflows can easily be started from different applications (e.g. office programs, ERP systems, in-house developments, web sites) or by a user himself. Data can be exchanged bi-directionally.

Real-time control and traceability

The best-defined workflows are only as good as their control. In addition to the answer to the ubiquitous question “who is currently working on this?”, the BPM system provides other important information for those responsible for the process at the click of a mouse. Throughput times, data recorded in the individual workflow steps and missed deadlines or escalations are clearly displayed in a dashboard. Bottlenecks in processing can be easily identified and the design of the process quickly adapted. For later evaluations or inquiries, all process data and user actions are logged and archived as a report in PDF format with legal certainty.

Minimize costs and errors.

With the use of our Business Process Management System, organizational costs in a company can be significantly reduced through efficient processes and higher employee productivity. Some cost reductions are not immediately apparent, but the time saved by employees through faster processing of their tasks, the detection and elimination of organizational weaknesses and shorter throughput times have a very positive effect. Not to be neglected is the improved employee satisfaction, triggered by faster processing of own tasks, better access to required information and timely reminders of current deadlines.
In addition, human inaccuracies and errors are avoided by the accuracy of digital processing and the associated costs are saved. Delayed money transfers, order releases that are too slow or payments for goods that have not been delivered can cause enormous costs that are no longer incurred through the use of the BPM system.

High flexibility on the way to optimize business processe.

Our BPM system not only gives process managers the opportunity to monitor performance, but also provides very quick feedback on their suitability for real use. It quickly becomes apparent where bottlenecks are and further optimization is possible. With an improved understanding of your own processes, you can now respond very flexibly and achieve an additional improvement by modifying the processes.
Not always work processes are defined in advance. E.g. the approval of a brochure for publication or the confirmation procedure for an expert opinion. Situation-dependent, employees can easily create their own ad-hoc workflows, which can also be easily monitored and logged – another way to improve flexibility in business processes alongside better organization.

Legal protection, compliance and security.

Whether resulting from legal regulations or international or company-specific compliance requirements, companies are confronted with higher and higher demands for documentation and verifiability. In addition, it is also important for internal documentation or towards customers to have a complete record of tests and approvals available. Procedural instructions, work instructions and SOPs (Standard Operating Procedures) are typical applications in which our Business Process Management System takes care of the required traceability and thus the fulfilment of the assigned obligations for process managers and company management.

Sensitive documents are often on desks or, in the form of paper copies in generally accessible mailboxes. This not only questions the internal handling of confidential data, but also raises a general data protection problem. Digital processes control exactly who (when) has access to data and documents and this is only possible through personal authentication. This eliminates possible security gaps.

A tool for a wide range of applications

One of the most frequently implemented workflow processes is the accounts payable workflow, which is implemented in a wide variety of ways. In addition, a whole series of other tasks can of course be digitally implemented with our BPM system and benefit from a more efficient, always controllable and easy to understand execution.

The use of BPM in practice includes these areas:

• Order approval
• Accounts payable workflow
• Spare parts requests
• Personnel recruitment with on-boarding and off-boarding
• Contract approval
• Travel requests and travel expense reports
• Vacation and training applications
• Handling project inquiries
• Customer and supplier audits
• Quality management with testing, approval and distribution